Privacy Policy

We may collect information that you provide directly, including your name, organisation, telephone number, email address, enquiry type, origin and destination details, cargo or charter requirements, preferred dates and any other information you choose to include in a message or service request.

When you use the website, our hosting environment may also record limited technical information such as IP address, browser type, device information, date and time of access, requested pages and security-related logs.

We use information for legitimate corporate and operational purposes, including to respond to enquiries; assess passenger, cargo, charter and partnership requirements; communicate about a request; maintain records of correspondence; administer and secure the website; investigate misuse or technical problems; and meet applicable legal, regulatory, safety or operational obligations.

Submitting a website form does not by itself create a booking, carriage contract, cargo acceptance, charter commitment or other binding service agreement. Information provided through an enquiry may be reviewed by the Siraaj team responsible for the relevant service so that the requirement can be assessed and an appropriate response can be provided.

We do not sell personal information. Information may be shared internally with personnel who need it to handle an enquiry or operate the website. Where reasonably necessary, information may also be shared with trusted technology, hosting, communications, professional or aviation-service providers acting on our behalf, or with regulators, authorities or other parties where disclosure is required by law or necessary for an approved operational requirement.

The website may use essential cookies or session technologies that are necessary for security, form protection, administration and basic website functionality. If optional analytics or similar technologies are introduced in the future, they should be configured and disclosed in accordance with applicable requirements.

We use reasonable administrative and technical measures designed to protect information against unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed to be completely secure, and users should avoid sending unnecessary sensitive information through general website forms.

We retain enquiry and website records for as long as reasonably necessary for the purpose for which they were collected, to manage follow-up, maintain operational or corporate records, resolve disputes, protect the website and meet applicable legal or regulatory obligations. Records may then be deleted, anonymised or securely archived as appropriate.

Siraaj Airline Limited operates in a regional aviation context. Information may therefore be accessed or processed in more than one country where this is reasonably necessary for website administration, corporate communication or an approved service requirement. Appropriate care should be taken when transferring information between systems or service providers.

Depending on the law that applies to you, you may have rights in relation to your personal information, which can include requesting access, correction or deletion, objecting to or restricting certain processing, or withdrawing consent where processing is based on consent. Requests can be sent using the contact details below. We may need to verify the request before acting on it.

This corporate website is not designed to collect personal information directly from children. A parent, guardian or authorised adult should make enquiries on behalf of a minor where appropriate.

The website may contain links to third-party websites or services. Siraaj Airline Limited is not responsible for the privacy practices, security or content of third-party sites, and users should review the relevant third-party privacy information before providing personal data.

We may update this Privacy Policy to reflect changes to the website, our processes or applicable requirements. The effective date shown at the top of this page should be updated when material changes are published.

Questions or requests relating to this Privacy Policy may be sent to info@siraajairlines.com.

Siraaj Airline Limited
Airport Road, KM4 Street
Opposite Hotel Afric
Mogadishu, Somalia